AAbout the industry
At FASTLANE we offer comprehensive multilingual solutions for financial entities and organizations, in order to maintain excellent customer service, preserve data security, report financial information and comply with legal requirements and regulations while expanding into new markets.
Depending on the language required and the subject area of the source documents, a specialized team of linguists will be assigned to your translation projects. Linguists always undergo a rigorous evaluation and sign confidentiality agreements. All production and quality assurance (QA) processes are performed in-house and comply with our ISO 9001 and ISO 17100 certified quality management system. Materials typically required in connection with finance corporate and investment management include the following:
- Bond and securities prospectuses.
- Fund Fact Sheets.
- Reports for shareholders.
- Annual reports.
- Key investor information documents (KIIDs).
- Financial instruments.
- Initial public offerings.
- Requests for Proposals.
- Compliance training.
- Corporate communications.
Ensuring accurate, consistent and effective customer communications is of paramount importance to retail banks. Fastlane's multi-channel solutions allow you to engage with your customers through rich materials and friendly service in their preferred language. In addition to localizing your documents and websites, we offer a complete solution for multilingual customer service, including phone support, live chat, email and social media.
- Personal loan evaluations.
- Loan applications.
- Materials for the purchase of houses.
- Informative materials.
- Banking services website.
- ATM instructions.
- Card promotions.
- Signage for stores.
- Documentation from the Office of Foreign Assets Control (OFAC) and compliance.
- Life and retirement insurance policies.
- Documentation of property and casualty insurance.
- Financial reports.
- Accounting policies.
- Security documentation.
- Claims.
- Question and answer forms for applicants.
- Regulations and compliance management.
Regardless of your specific niche within the financial world, there are issues that are common to the entire industry: taking care of customers, protecting information and complying with regulatory requirements. When your organization focuses on international and multilingual markets, these challenges can seem daunting. Fastlane is more than a translation partner, offering 360-degree end-to-end solutions to support all aspects of your multilingual programs.
